Engine 09 · Production
Artist Hospitality. Catering · dressing rooms · guests.
Dressing rooms, catering, guest lists, after-show — built around the rider, the day-sheet and the artist's working rhythm. The hospitality engine treats backstage as a production deliverable, not an afterthought.
100%
Rider items procured on time
0
Guest-list door incidents
Live
Dressing-room status
1
Source of truth backstage
The job nobody else is doing properly.
Hospitality is what the artist actually feels on the day. A dressing room that's wrong by 18°C, a rider missing the one item that matters, a guest list that lets the wrong person backstage — these are the moments that ruin a show before a single note is played.
The Hospitality engine treats every dressing room, every catering call, every guest list and every after-show as a tracked production deliverable with owners, deadlines and sign-offs.
Riders flow from the contract into procurement and venue prep automatically. Guest lists are reconciled with security, accreditation and the box office before doors. After-shows are run with the same discipline as load-in.
What it does.
01
Rider compliance
Contract rider parsed into procurement, venue prep and a per-show check sheet — green/amber/red against actuals.
02
Dressing rooms
Per-show dressing-room plot — artist, band, support, crew, family — with climate, lighting and security requirements.
03
Catering calls
Breakfast, lunch, dinner and late-meal calls aligned with the day-sheet, dietary flags and headcounts.
04
Guest list ledger
Per-show guest list with comp tickets, backstage access tier and host — reconciled with box office and accreditation.
05
After-show
After-show plan — venue, capacity, guest list, security, transport — built once and reused across the leg.
06
Family & VVIP
Family and VVIP movements handled with the same discipline as artist movements — security, transport, accreditation.
How it runs, end to end.
- 01
Contract rider parsed and lifted into procurement and venue prep tasks.
- 02
Per-show dressing-room plot and catering calls published to the day-sheet.
- 03
Guest list collected, reconciled and pushed to box office, security and accreditation.
- 04
After-show executed; spend, headcount and incidents reconciled to the leg P&L.
AI on hospitality
Reads the rider, the day-sheet and the venue F&B capability to flag anything the venue can't deliver locally — and proposes the best alternative supplier in market.
What changes for the artist and the venue.
Artist arrives to a dressing room that matches the rider, every show.
Guest list reconciled before doors — no awkward arguments at access points.
After-show planned, not improvised, even on a stadium night.
Hospitality spend tracked per show, per market, per partner.
Common questions about Artist Hospitality.
The agency owns the contractual rider; the production desk owns delivery; the venue owns local execution. Hospitality is the engine that keeps all three honest.
Guest lists live in a ledger with named hosts, access tiers and audit. Lists close at a defined cut-off and any post-cut-off additions require desk approval.
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