1X.Events

Tooling · Engine compare

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Compare engines. Up to four at once.

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VIP & Hospitality Suites

Engine 13 · Audience

VIP & Hospitality Suites

Tagline

Premium experiences · suites · packages.

Open in VIP & Hospitality Suites Tagline

Intro

Premium product — suites, lounges, on-pitch experiences, meet-and-greets and bespoke packages. Where Tottenham Hotspur Stadium's Tunnel Club, Sky Lounges and On-Pitch packages live alongside the artist's premium fan experiences.

Open in VIP & Hospitality Suites Intro

Manifesto

  • ·Premium product is no longer a side dish — at modern UK stadiums it can be 10–20% of the gate. The VIP engine treats it as a designed catalogue, not a discount upsell.
  • ·Suites, lounges, on-pitch experiences and meet-and-greets all priced and packaged per show.
  • ·Per-fan experience captured so repeat customers are recognised across the tour.
Open in VIP & Hospitality Suites Manifesto

Signals

98%

Tunnel Club uptake

100%

On-Pitch sell-through

+18%

Per-fan ancillary

Open in VIP & Hospitality Suites Signals

Capabilities

  • Suite catalogue

    Every suite, every lounge, priced and described per show.

  • On-pitch experiences

    Tottenham Hotspur Stadium On-Pitch packages priced and managed.

  • Meet & greets

    Tier-based access with capture, queue management and rider-honoured.

  • Bespoke packages

    Per-night packages combining premium seats, F&B and access.

  • F&B operations

    Suite F&B coordinated with venue catering and rider compliance.

  • Repeat-fan graph

    Repeat fans recognised across the tour, not just the show.

Open in VIP & Hospitality Suites Capabilities

Workflow

  1. 01

    Suite and package catalogue locked Day −60.

  2. 02

    Per-night pricing and access tiers set and on-saled.

  3. 03

    Show-day operations coordinated with venue catering and security.

  4. 04

    Per-show actuals reconciled into Settlement.

Open in VIP & Hospitality Suites Workflow

AI angle

AI on VIP

Repeat-fan recognition and package recommendations — surfaces the right premium offer to the right fan based on history across the tour.

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Outcomes

  • Premium product designed and priced per show, not bolted on.
  • Suite F&B and access coordinated with venue catering.
  • Repeat fans recognised across the tour.
  • Premium revenue reconciles straight into settlement.
Open in VIP & Hospitality Suites Outcomes

Deep dive